Covid-19 Awareness :
As you all know we are all living in very different times due to Covid-19.
We will agree to a full refund, if you are unable to travel due to
Government Restrictions, Or if you prefer we can give you
If you are unable to travel, due to you, or one of your party contracting Covid-19, or, being a close contact, we will not refund the payment,
and the cancellation process will be as per our Terms and Conditions on our website at www.casaderossi.com/termsconditions.htm
If you are a close contact or contract Covid -19 this would go through your travel Insurance.
The entire House inside and out, will have been sanitised before your arrival.
We are taking measures to keep all our guests safe during their stay.
Hand sanitizers will be placed on the TV stand when you enter the House. please use this when entering and exiting the house.
We will have Antibacterial soaps in the main bathroom, ensuite and the Kitchen, Please refill these during your stay, if used up.
We ask guests to remove their shoes and coats on entering the house.
All reading Books, DVD's and games have been removed from our House, to keep the sanitisation process easier for our staff.
We ask that all guests for the mid clean (for a two week stay), that they remove all personal items / clothing from the beds/ floors, so that our staff do not have to handle them. A time will be given to guests, when the staff will be there to do the clean.
All guests will be asked to remove themselves from the house and wait outside, until the staff have completed their tasks.
We want to keep all our guests and staff safe, and to minimise the risk to them, by keeping a safe distance.
We ask all guests to leave the beds to the staff to remove all covers / sheets/ pillow cases, and all mattress protectors and pillow protectors.
As these are to be bagged and sent off for cleaning and sanitisation.
Please note: Masks are to be carried at all times when in public, and have to be worn in taxi's and any place that the 1.5m distancing cannot be maintained.
Some restaurants will only allow if prior booking have been made.
We hope that you will enjoy your stay with us, and hope that everyone stays safe.